Last updated: August 2026
At Primora Kids, we want your order to reach you as smoothly as possible. Here's how shipping works.
Orders are processed and delivered within 10 business days from the date of order confirmation. This includes the time needed to prepare, pack, and ship your items, plus transit time to your delivery address.
Delivery timelines may vary slightly depending on your location, especially for remote or rural areas.
Once your order is placed and confirmed, you will receive an acknowledgment via WhatsApp or email with your order details. We'll keep you updated as your order moves through processing and dispatch.
Shipping charges, if applicable, are calculated based on your delivery location and displayed at the time of order confirmation.
While we aim to deliver within 10 business days, occasional delays may occur due to courier disruptions, weather, or other circumstances beyond our control. We'll notify you if your order is expected to take longer than usual.
Once your order is dispatched, we will share tracking details with you so you can follow your package's journey.
If you have any questions about your shipment, feel free to contact us and we'll be happy to help.